About Us

U-turn Equips People With Skills To Overcome Homelessness

About Us

U-turn is a registered Christian NGO with headquarters in Cape Town (registered NPO 029-116-NPO and Public Benefit Organisation 930074776 with a BBBEE level 1)

Over the past 25 years

We have crafted an innovative skills based programme designed by occupational therapists, that is Christian faith based including Bible Study, Biblical counselling and Fellowship, with long term results for rehabilitation and reintegration. Six months after graduating from the programme, more than 80% of participants remain employed and sober.

 

Our phased programme

Starts with basic needs relief, like food and clothing, available at our First Phase Service Centre. It continues on to Drug and Alcohol Rehabilitation Support, and finally culminates in a work-based learnership that lasts on average 19 months, called the “Life Change” programme, which nurtures an individual’s personal and vocational skills, as well as relapse prevention.

The Life Change programme

Is the heart of U-turn’s skills development model and offers work-placement at one of our Charity shops, our laundry or at our First Phase Service Centre. The shops are managed from the top down by formerly homeless individuals, providing on-th-job learning of merchandising, stock taking, customer service and other skills. Participants also access weekly occupational therapy, relapse prevention and formal training in English, literacy, IT, as well as accredited business management for selected participants.

Participants graduate into the open labour market. Our results are positive and long-term. 

U-turn Innovation

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Voucher System

We use a cashless vouchers system entitling the holder to a meal or clothing. Importantly it is a ticket to support services and activities to ignite motivation for change.

SUBSIDISED STIPEND

We work alongside the people we serveenabling us to subsidise stipends and for them to serve others still living on the streets.

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OCCUPATIONAL THERAPY

We pioneered occupational therapy for the homeless in Cape Town to establish practical tools to overcome life challenges.

SELF-GENERATED INCOME

Nearly half of our income is self-generated through social enterprises such as our software consultancy agency to other NPOs, called Connect Consulting,  and retail businesses.

Meet Our Team

Jean-Ray Knighton-Fitt

Director U-Turn

Jean-Ray first encountered U-turn in 2004 while working to assist street children in Cape Town. His interest in U-turn’s unique approach to the challenge of homelessness made him keep tabs on the Ministry’s growth over the years. “U-turn is an incredible organisation with a great vision and I am proud to take the helm from Sam who, along with a skilled and dedicated staff team, did a fantastic job in building U-turn into what it is today. “

Jacquie Beselaar

Personal Assistant to Director

Jacquie started working at U-turn in 2013 as support to the CEO after working as a teacher and then in admin for many years. “I love working at U-turn…there is never a dull moment and I feel constantly inspired by the incredible change and hope I have seen in the people who move through U-turn’s programmes as they choose to leave addiction and homelessness behind.”

Jonathan Hopkins

Operations

Jon started working at U-turn in 2016. Before joining U-turn he spent 9 years in the HIV sector working for an international organisation based in London building the capacity of non-profit organisations all over the world. He has also spent time working with the UN in Swaziland and as a primary school teacher in Tanzania.

Hudson Mc Comb

Retail Supply

Hudson started working at U-turn in 2018. He is responsible for Retail Support and Asset Management. “I enjoy the sense of common purpose, “can do” attitude and commitment to continuous reassessment of systems and functions in order to improve and innovate.”

Rowen Ravera-Bauer

Strategic Partnerships

Rowen joined U-turn in 2017, after supporting the organisation for several years by purchasing U-turn vouchers while living in Claremont. She has worked both internationally and locally for large and small NGOs including the United Nations World Food Programme, providing strategic communications for partnership and resource development. Rowen is motivated by the stories of transformation she’s seen while supporting and then working for U-turn.

Annakie Gammon

Connect Consulting

CHRIS DIPPENAAR

RETAIL OPERATIONS

Chris started working at U-turn in 2019. His role in U-turn is to oversee our charity stores. “What inspires me is being able to do retail with Purpose helping change lives . “

Aldrin Brooks

Finance

Aldrin has joined U-turn towards the middle of 2021. His role at U-turn is to steward over the finances of the organisation. Prior to joining U-turn, he spend 6 years heading up the finances in an international Christian broadcaster in Africa and the last two years in one of South Africa’s biggest retailers. What excites him daily, is that we are able to make a lasting impact in the lives of those in need, every time we act with purpose. He’s looking forward to many more lives being transformed, by the grace of God.

Work with U-turn

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Strategic Partnership and Communications Manager

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

Service Centres

U-turns Service Centres provide services to people living on the streets, to prepare them for and to support them on a journey of change. This includes providing food and clothing, therapeutic and development based interventions, and providing recovery support for those struggling with substance abuse. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

Work-readiness program

The work-readiness department forms part of the Life Change Journey and is tasked with providing work-based rehabilitation and skills development training that prepares clients for graduation into the open labour marker and reintegration into community. One day a week, each client attends a training day where they access group therapy, counselling, and input using a specially designed curriculum. This cycle of learning and then application follows a graded approach and continues for as long as needed. It takes an average of 18 months. Case-managers coordinate the entire intervention programme for the clients and work in close-collaboration with the worksite managers.

The position

U-turn is looking for a Strategic Partnership and Communications Team Leader.

The ideal candidate will be a committed Christian with at least three years of management experience in fundraising and communications, and a thorough understanding of the non-profit sector. The successful candidate will need to demonstrate a proven track record of visionary leadership; keeping up with trends, laws and relevant information; seeing new opportunities and breaking new ground.

The 2022 annual budget is R24m, half of which is raised by the communications team. The team consists of six staff with skills that include: fundraising, content creation, graphic design, web development, social and mainstream media, and donor stewardship.

Key areas of responsibility

  • Develop and oversee the implementation of U-turn’s communication and fundraising strategy.
  • Line manage the stewardship & communications team
  • Oversee the creation of content and promotion through various platforms including website, newsletters, video, mainstream and social media
  • Identify and create new donor / supporter leads.
  • Develop and maintain important stakeholder relationships.
  • Research funding opportunities and oversee the timeous writing / compilation and submission of funding proposals.

Experience and Skills

  • Leadership of staff and volunteers in an intercultural environment
  • Ability to identify and maximise communication and funding opportunities
  • Keeping up to date with trends, laws and relevant information
  • Excellence in written and spoken communication
  • Ability to manage and diffuse tension
  • Public Speaking
  • Networking
  • Creativity
  • Data-analysis
  • Mainstream and social media
  • Video and web development
  • Driver’s license

Personal attributes

  • Resourceful individual that is not easily flustered
  • Ability to self-motivate, and work with minimal supervision, and supervise a multidisciplinary team
  • Collaborative team player – concerned with the team success as well as individual performance
  • Emotionally mature individual
  • Problem solver who is open to change and able to take initiative
  • Willingness to learn and grow personally

Next Steps

Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

Financial Manager

Background

U-turn is a thriving non-profit that exists to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counseling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnishes modern job skills and gives 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa

The position

A vacancy has arisen in the Finance department for a Financial Manager. This is a full time position based at our Head Office in Kenilworth. The role involves manage the day to day activities of the finance department as well as providing support to the CFO.

Key areas of responsibility

  • Manage the day-to-day finance department activities in the company
  • Completing monthly reconciliations for management accounts
  • Manage monthly finance functions in multiple companies
  • Support the annual Audit process with auditors
  • Manage with SARS compliances (VAT, EMP201 & EMP501)
  • Support HR Department in Payroll Processes
  • Managing Cash Flow requirements, forecasts and budgets & variance analysis
  • Ensure monthly/quarterly/annual management and departmental reports are produced on time
  • Supporting departmental managers with Financial requirements
  • Training Finance and Non-Finance Staff on processes and improvements
  • Managing relationship with key stakeholders (Bank, Accounting and HR Packages)
  • Review and improve on existing processes and systems, to create future proofing.

Experience and Skills

  • B.Com in Accounting/Finance or B.Tech
  • SAICA articles (preferred)/SAIPA articles will also be considered
  • 3 years audit experience or 5 years in Outside Practice organisation
  • Experience in Retail and NPO’s would be advantageous
  • XERO & Simple Pay proficient
  • Google Suite/Tools proficient
  • Microsoft Office proficient
  • Good communication skills
  • Methodical, detail-orientated and accurate
  • Ability to resolve problems and conflict
  • Contribute to a friendly, co-operative climate in working with others to achieve collective goals.

Personal attributes

  • Strong communication skills; oral and written
  • A collaborative team player – concerned with the team success as well as individual performance
  • Willingness to learn and grow personally
  • Resourceful individual that is not easily flustered
  • Ability to self-motivate, and work with minimal supervision
  • Emotionally mature individual
  • Problem solver who is open to change and able to take initiative
  • Strong administrative skills

    Next Steps

    Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfill the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

    Stewardship and Communications Assistant

    Background

    U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

    To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

    The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

    The position

    A vacancy has arisen in the Stewardship and Communications department for an Assistant. This is a full-time position based at our Head Office in Kenilworth. The role involves assisting the team with donor retention, stewardship and upgrades through calls and emails, helping to attract new donors and assisting with any fundraising events or outreach efforts.

    Key areas of responsibility

    • Assist the communications team with donor and supporter retention and stewardship through phone calls and emails
    • Assist the communications team with fundraising through conversion of existing supporters to donors or upgraded donors
    • Capture and maintain accurate supporter and donor information using established systems
    • Support the communications with outreach by assisting with tasks such as flyers drops, preparing direct mail envelopes and running events (this may involve attending events outside of working hours)
    • Use and Contribute to existing planning & record keeping systems to ensure continuous improvement of your areas of responsibility

    Preferred Skills

    • Strong communication skills; oral and written
    • Previous call centre experience
    • A collaborative team player – concerned with the team success as well as individual performance
    • Willingness to learn and grow personally
    • Strong administrative skills

    Organisational Fit (where applicable)

    • If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
    • If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
    • Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

    Next steps

    Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered.

    Salesforce Consultant

    Background

    Connect Consulting are a Salesforce consulting and implementation partner for non-profit organisations. We specialise in supporting non-profit organisations to leverage the power of the Salesforce platform to improve their customer relationship management (CRM) and monitoring and evaluation (M&E). Since Connect Consulting was founded in 2010, we have completed more than 150 projects for 70 different organisation within South Africa and internationally.

    One of the main benefits of Connect Consulting, is that is owned and run as a Social Franchise of U-turn – with profits supporting U-turn’s work. U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. U-turn believes that every homeless individual should have access to an effective pathway that addresses their physical, spiritual, and emotional needs so they can leave the streets and become a long-term productive member of society. The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

    The position

    Connect Consulting are looking for a Salesforce Consultant to join our growing team. The developer will have experience in designing and implementing Salesforce customisation projects to a variety of organisations. Existing experience of the Non-Profit Success Pack will be particularly desirable.
    If you are an individual that wants to work with purpose (rather than to make a nameless shareholder richer!) then this is the perfect job for you.

    Key areas of responsibility

    • Help to secure new clients (i.e. lead generation, giving demos and conversion)
    • Map the Client’s business functions into formal business processes, using Business Analysis (including drawing up of estimates to complete quotes for clients).
    • Build and the solution within Salesforce Non-Profit Success Pack.
    • Implement the new system – this includes cleaning and migration of historical data, training users and assisting with user adoption.
    • Provide support to existing Salesforce clients.

    Experience and Skills

    • Certified Salesforce consultant (essential)
    • 3 years’ experience of Salesforce implementation
    • Worked with the Non-Profit Success Pack (desirable)
    • Understanding of system and data integration architecture and a strong understanding of relational databases.
    • Business analysis skills
    • Technical problem solving and ability to think logically
    • Ability to learn quickly and a love for continuous learning
    • Advanced Excel skills (desirable)

    Personal Attributes

    • A problem solver who can take initiative

    • Patient, persistent and methodical
    • Able to work accurately at a reasonably fast pace under pressure
    • Ability to self-motivate, and work with minimal supervision
    • Excellent written and verbal communication skills
    • Collaborative team player – concerned with the team success as well as individual performance
    • Emotionally mature individual
    • Willingness to learn and grow personally

      Next steps

      Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

      House Parent Reliever - Bellville

      Background

      U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

      To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

      The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

      Buildback

      Buildback is a 1-stop maintenance, renovation, alteration and construction Social Enterprise owned by U-turn. Whilst Buildback came under the U-turn umbrella in 2022, it was operational since 2005 seeking to create jobs for people that need to learn and uplift themselves. If you wish to use your skills and experience to make a difference and build back into the community, then consider applying for this position

      The Position

      The Secondary House Manager (house parent) will assist in overseeing the day to day running of a house in Bellville, Cape Town when the Primary House parents or off duty. This house provides affordable accommodation for up to 14 men enrolled on our Work Readiness Program. This position is ideal for an individual who are committed Christian, wants to grow in discipleship and has a heart for helping the poorest and most marginalized of our City. The successful candidate will have to live on the property during the days that he/she is on duty.

      Key areas of responsibility

      • Where possible, assist houseparent’s in screening new applicants
      • Manage the day to day running of the property when on duty, ensuring it is well looked after and ensuring house rules are adhered to in a fair but consistent manner.
      • Key point of contact for the residents including the provision of discipleship support, inducting new residents into the property, assisting with problem solving and conflict management where required.
      • Oversee menu planning, meal prep and clearing up and ensuring there is sufficient food and consumables (e.g. cleaning products, toilet paper etc)
      • Work closely with relevant U-turn staff including Case Managers and the Building and Logistics Manager.
      • Develop and maintaining a good relationship with the neighbours and the community
      • Oversee/run evening activities and assist Houseparent’s with coordinating volunteers who are coming in to support with activities and house operations
      • Ensure relevant data is captured in Salesforce
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      Attributes, skills and experience

      • Experience working with homeless people (desirable)
      • Experience in Christian discipleship (desirable)
      • Computer literate – Word, Excel, Internet, Email (essential)
      • Driver’s license
      • Well-developed analysis and decision making skills
      • Good, efficient communication and active listening skills
      • Strong leadership and facilitation skills
      • Excellence in time management & prioritization skills and able to instruct others in such skills
      • A resourceful individual that takes initiative and is not easily flustered
      • A problem solver who is open to change and innovation
      • Willingness to learn and grow personally
      • A heart for servant leadership with a sense of openness, honesty and willingness. An enthusiastic person who is devoted to South Africa and wants to use their skills and experience to make a meaningful difference

      Organisational Fit (where applicable)

      •  If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
      •  If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
      • Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

      Next Steps

      Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

      House Parent Reliever (Observatory Transitional Home for Women)

      Background

      U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

      To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

      The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

      Service Centres

      U-turns Service Centres provide services to people living on the streets, to prepare them for and to support them on a journey of change. This includes providing food and clothing, therapeutic and development based interventions, and providing recovery support for those struggling with substance abuse. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

      Work-readiness program

      The work-readiness department forms part of the Life Change Journey and is tasked with providing work-based rehabilitation and skills development training that prepares clients for graduation into the open labour marker and reintegration into community. One day a week, each client attends a training day where they access group therapy, counselling, and input using a specially designed curriculum. This cycle of learning and then application follows a graded approach and continues for as long as needed. It takes an average of 18 months. Case-managers coordinate the entire intervention programme for the clients and work in close-collaboration with the worksite managers.

      The position

      The Secondary House Manager (house parent) will assist in overseeing the day to day running of a house in Observatory, Cape Town when the Primary House parents is off duty. This house provides affordable accommodation for up to 12 women enrolled on our Work Readiness Program. This position is ideal for an individual who is a committed Christian with a heart for discipleship. The successful candidate will have to live on the property during the days that he/she is on duty.

      Key areas of responsibility

      • Where possible, assist houseparent’s in screening new applicants
      • Manage the day to day running of the property when on duty, ensuring it is well looked after and ensuring house rules are adhered to in a fair but consistent manner.
      • Key point of contact for the residents including the provision of discipleship support, inducting new residents into the property, assisting with problem solving and conflict management where required.
      • Oversee menu planning, meal prep and clearing up and ensuring there is sufficient food and consumables (e.g. cleaning products, toilet paper etc)
      • Work closely with relevant U-turn staff including Case Managers and the Building and Logistics Manager.
      • Develop and maintaining a good relationship with the neighbours and the community
      • Oversee/run evening activities and assist Houseparent’s with coordinating volunteers who are coming in to support with activities and house operations
      • Ensure relevant data is captured in Salesforce

        Attributes, skills and experience

        • Experience working with homeless people (desirable)
        • Experience in Christian discipleship (desirable)
        • Computer literate – Word, Excel, Internet, Email (essential)
        • Driver’s license
        • Well-developed analysis and decision making skills
        • Good, efficient communication and active listening skills
        • Strong leadership and facilitation skills
        • Excellence in time management & prioritization skills and able to instruct others in such skills
        • A resourceful individual that takes initiative and is not easily flustered
        • A problem solver who is open to change and innovation
        • Willingness to learn and grow personally
        • A heart for servant leadership with a sense of openness, honesty and willingness. ∙ An enthusiastic person who is devoted to South Africa and wants to use their skills and experience to make a meaningful difference

        Personal attributes

        • Experience working with homeless people (desirable)
        • Experience in Christian discipleship (desirable)
        • Computer literate – Word, Excel, Internet, Email (essential)
        • Driver’s license
        • Well-developed analysis and decision making skills
        • Good, efficient communication and active listening skills
        • Strong leadership and facilitation skills
        • Excellence in time management & prioritization skills and able to instruct others in such skills
        • A resourceful individual that takes initiative and is not easily flustered
        • A problem solver who is open to change and innovation
        • Willingness to learn and grow personallyA heart for servant leadership with a sense of openness, honesty and willingness. ∙ An enthusiastic person who is devoted to South Africa and wants to use their skills and experience to make a meaningful difference

        Organisational Fit (where applicable)

        • If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
        • If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
        • Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

        Next Steps

        Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

        Service Centre Social Worker - Claremont

        Background

        U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

        To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

        The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

        Service Centres

        U-turns Service Centres provide services to people living on the streets, to prepare them for and to support them on a journey of change. This includes providing food and clothing, therapeutic and development based interventions, and providing recovery support for those struggling with substance abuse. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

        The position

        U-turn is looking for a Social Worker to who will be working at our Claremont Service Centre. The position will require the successful candidate to supervise Auxiliary and Peer workers, managing a caseload of clients through the first 2 phases of the U-turn Life Change journey. This will include weekly case discussions, Group work, Assessments, Individual sessions and referrals.

        The ideal candidate will be a committed Christian who has previous experience working within a multidisciplinary team, individual case management, facilitating group sessions and implementing long-term individual development plans. An added advantage will be if you have experience working with people who have lived experience of overcoming homelessness. If you wish to use your skills and experience to make a difference, then consider applying for this full-time position.

        Key areas of responsibility

        • Supervise Auxiliary and Peer workers working with homeless individuals preparing them for and supporting them on a Rehabilitation program.
        • Assess and refer clients to the Rehab Support program in collaboration with the Auxiliary and Peer workers.
        • Provide specific Social Work intervention where necessary.
        • Manage the Rehab Support program in collaboration with Auxiliary and Peer workers as well as the Service Centre manager.
        • Complete relevant progress reports, client notes and service instances after each individual/group session.
        • Build and maintain relationships with universities for student placement at U-turn with Social Work students. Provide supervision and oversight to these students conducting a placement at U-turn.
        • Use and contribute to existing planning and record keeping systems to ensure continuous improvement of your areas of responsibility.

        Experience and Skills

        • Registered with SACSSP as a Social Worker (essential)
        • A Valid Driver’s License (essential)
        •  Previous experience of working with people experiencing homelessness (an added advantage)
        • Previous experience working with addiction (and added advantage)
        • Fluency in English (speaking Afrikaans will be an added advantage)
        • Good interpersonal, written, and verbal communication skills including listening skills
        • Good background and experience in Microsoft Office programs
        • Managerial and leadership skills and experience
        • Good record keeping and administrative skills
        • Good time management, organization and planning skills

        Personal attributes

        • Resourceful individual that is not easily flustered
        •  Ability to self-motivate, and work with minimal supervision
        •  Collaborative team player – concerned with the team success as well as individual performance
        • Emotionally mature individual
        • Problem solver who is open to change and able to take initiative
        • Willingness to learn and grow personally

        Organisational Fit (where applicable)

        • If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
        • If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
        • Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

        Next Steps

        Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfill the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

        Change-readiness Operational Manager

        Background

        U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

        To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

        The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

        Service Centres

        U-turns Service Centres provide services to people living on the streets, to prepare them for and to support them on a journey of change. This includes providing food and clothing, therapeutic and development based interventions, and providing recovery support for those struggling with substance abuse. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

        Work-readiness program

        The work-readiness department forms part of the Life Change Journey and is tasked with providing work-based rehabilitation and skills development training that prepares clients for graduation into the open labour marker and reintegration into community. One day a week, each client attends a training day where they access group therapy, counselling, and input using a specially designed curriculum. This cycle of learning and then application follows a graded approach and continues for as long as needed. It takes an average of 18 months. Case-managers coordinate the entire intervention programme for the clients and work in close-collaboration with the worksite managers.

        The position

        The position for an operational manager to oversee all the U-turn service centres in Cape Town has become available. This position will provide direct oversight and support to all service centres as well as assist with setting up new centres. The position falls within the Client Journey department and the successful candidate will report to the program coordinator.

        Key areas of responsibility

        • Manage the U-urn Service Centre teams. This includes providing operational support, conducting performance appraisals, approving leave requests, implementing disciplinaries and interviewing and placing volunteers.
        • Work closely with the program coordinator to ensure empowerment of staff to deliver quality accountable services adding to the therapeutic client-flow journey.
        • Build and improve the understanding of U-turn’s Service Centre’s work amongst partners and the community and answer queries as required
        •  Grow the capacity of Service Centre’s activities and services including setting up new service centres, exploring new models of service delivery, and finding referral partners (in partnership with other supporting staff members) in consultation with program coordinator.
        •  In collaboration with the Resource development department complete Grant-in-Aid and other funding statistics.
        •  Ensure resources (volunteers, equipment, food donations) are shared across the different physical locations of the Change Readiness department.
        • Use and contribute to existing planning and record keeping systems to ensure continuous improvement of your areas of responsibility.

        Experience and Skills

        • Experience in managing teams.
        •  Experience working with non-profits.
        •  Driver Licence and own car.
        • Experience in data-management and report-writing.
        • Experience working in the fields of homelessness and or addiction preferred.
        •  Understanding of the developmental and therapeutic approach.

        Personal attributes

        •  Resourceful individual that is not easily flustered.
        •  Ability to self-motivate, and work with minimal supervision.
        •  Collaborative team player – concerned with the team success as well as individual performance.
        • Emotionally mature individual
        •  Problem solver who is open to change and able to take initiative
        • Willingness to learn and grow personally.

        Organisational Fit (where applicable)

        •  If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
        •  If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
        •  Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

        Next Steps

        Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfill the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

        HR Intern

        Background
        U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

        To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

        The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

        The position
        U-turn is looking for a Human Resources Intern who will work within our Head Office in Kenilworth, Cape Town. The role will sit within the HR team and will initially support U-turn with administering a Public Empowerment Programme. The role also involves providing support to the HR department with the day to day activities.

        The ideal candidate will be a committed Christian who has an interest of working within an administration /HR/ finance working environment. If you wish build and grow your skills and experience to make a difference, then consider applying for this full time position. This is a full time position and due to project funding will initially be a 12-month contract. Due to project funding this opportunity is aimed at individuals who are between the ages of 18 – 35 years.

        Key areas of responsibility

        • Create physical and digital staff files.
        • Ensure that all staff filing in both physical and digital is up to date
        •  Collate and follow-up of PEP paperwork and ensure compliance
        • Ensure the completion of weekly/bi-weekly timesheets
        • Shredding of confidential information
        •  Follow up on therapeutic staff registration to ensure compliance
        •  Follow up on tax numbers to ensure compliance
        • Support HR in various ad hoc duties from day-to-day

        Skills set

        • Bookkeeping and payroll experience (desirable)
        • High school diploma (accounting as a subject desirable)
        • Good administrative skills including managing data and record keeping
        • Strong IT skills including good background and experience in Microsoft Office programs.
        • Strong communication skills; oral and written
        • Good time management, organization and planning skills
        • Ability to self-motivate and work with minimal supervision
        •  A collaborative team player – concerned with the team success as well as individual performance
        •  A problem solver who is open to change and able to take initiative
        • Willingness to learn and grow personally
        • Attention to detail
        • Drivers licence (desirable)

        Organisational Fit (where applicable)

        • If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
        • If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
        • Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

        Next Steps

        Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfill the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

        Finance Intern

        Background

        U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

        To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

        The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

        The position

        U-turn is looking for a Finance Intern who will work within our Head Office in Kenilworth, Cape Town. The role will sit within the Finance department and will take on various administrative duties to support the Finance department

        The ideal candidate will be a committed Christian who has an interest of working within a finance working environment. If you wish build and grow your skills and experience to make a difference, then consider applying for this full time position and will initially be a 12-month contract. This is a full time position and due to project funding this opportunity is aimed at individuals who are between the ages of 18 – 35 years.

        Key areas of responsibility

        • Checks, receipts and other documents
        • Ensure all documents are properly signed and distributed
        • Verify financial and other data (e.g. tax identification numbers)
        •  Monitor financial transactions
        • Enter data and maintain updated records
        • Assist with account reconciliations
        • Communicate with customers and colleagues
        • Report the status of accounts and discrepancies

        Skills set and personal attributes

        • High school diploma (with accounting as a subject desirable)
        • Good administrative skills including managing data and record keeping
        • Attention to detail
        • Strong IT skills including good background and experience in Microsoft Office programs.
        •  Strong communication skills; oral and written
        • Good time management, organization and planning skills
        • Ability to self-motivate and work with minimal supervision
        • A collaborative team player – concerned with the team success as well as individual performance
        • A problem solver who is open to change and able to take initiative
        • Willingness to learn and grow personally

        Organisational Fit (where applicable)

        • If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
        • If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
        •  Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

        Next Steps

        Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfill the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

        U-turn Partners

        Our ethos is underpinned by the need for lasting change, partnerships with other NGOs, human dignity and integrity. If you would like to find out more, please contact us.

        U-turn is deeply grateful for the partners who make our work possible, including (but not limited to):

        Ways To Donate

        Donate Through The Website

        Donate By EFT

        Account name: Uturn
        Bank: Nedbank
        Account Number: 121 0721 198
        Sort code / branch code: 198765
        Swift code: NEDSZAJJ
        Transaction reference: Your email | Once-off/Monthly

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