Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position

U-turn is looking for a Payroll Administrator who will work within our Head Office in Kenilworth, Cape Town. The role will sit within the HR team and will support U-turn with managing the payroll function and administering a Public Empowerment Programme. In time this role is expected to grow in the Human Resources component as U-turn continues to grow.
The ideal candidate will be a committed Christian who has previous experience working within an administration/ finance working environment. If you wish to use your skills and experience to make a difference, then consider applying for this full time position. This is a full time position and due to project funding will initially be a 12-month contract.

Key areas of responsibility

• Complete the Bi-weekly payroll for contract staff including deductions report, savings, leave reconciliation and payslips
•  Complete the monthly payroll for Uturn and its partner Organisations
• Process bi-weekly and monthly payroll payments in the Bank
• Engage with work-site managers and other related parties on a weekly basis to ensure the accuracy of the bi- weekly pay-run
• Support in the submission of monthly UIF and EMP reconciliations to u-filing and SARS respectively
• Support the updating of the U-filing profile of the organization.
• Process the monthly payment to SARS for monthly EMP201
• Compile a monthly report with required backing documentation on the PEP project
• Prepare new contracts and ensure they are signed, received and filed accordingly
• Ensure physical and digital staff files up-to-date (contract, timesheets & personal docs)
• Support HR and Finance in various ad hoc duties from day-to-day

Skills set

• Excellent administrative skills including managing data and record keeping
• A solid understanding of Accounting principles.
• Analytical mindset and strong numeracy skills
• Book keeping and payroll experience desirable
• Strong IT skills including good background and experience in Microsoft Office programs
• Strong communication skills; oral and written
• Good time management, organization and planning skills
•  Ability to self-motivate and work with minimal supervision
• A collaborative team player – concerned with the team success as well as individual performance
• A problem solver who is open to change and able to take initiative
• Willingness to learn and grow personally
• A suitable Accounting related qualification.

Next Steps

Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

Service Centres

U-turns Service Centres provide services to people living on the streets, to prepare them for and to support them on a journey of change. This includes providing food and clothing, therapeutic and development based interventions, and providing recovery support for those struggling with substance abuse. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

Work-readiness program

The work-readiness department forms part of the Life Change Journey and is tasked with providing work-based rehabilitation and skills development training that prepares clients for graduation into the open labour market and reintegration into community. One day a week, each client attends a training day where they access group therapy, counselling, and input using a specially designed curriculum. This cycle of learning and then application follows a graded approach and continues for as long as needed. It takes an average of 18 months. Case-managers coordinate the entire intervention programme for the clients and work in close collaboration with the worksite managers.

The position 

The Position for 2 Junior Occupational Therapists has become available within the interdisciplinary teams based in the Southern Suburbs and Northern Suburbs. Each team consists of 3 social workers, a counselor, a Life Coach and an administrator. The ideal candidate will be one that has a heart for utilizing their professional skills in the ministry, wants to learn and grow in the field of vocational rehab, addiction and community reintegration.

Key areas of responsibility

• Conduct group and or individual assessments as part of the intake process. This includes
  sending feedback to Case-worker and Worksite
• Manage a case-load of up to 10 clients. This includes assessment, intervention planning and implementation, monitoring and follow-up; and re-assessment; internal referrals to interdisciplinary team and external referrals to external service providers/healthcare professionals where necessary
• Conduct life-skills and VOC Group sessions as part of the Personal Development Day program
• Provide specific OT interventions for referred clients from other case-workers
• Take part in interdisciplinary team meetings regarding shared clients and provide OT specific insight regarding the client’s progress and process in the program
• Provide interventions at worksites for specific clients as indicated through VOC assessments. Also provide training to worksites regarding specific interventions indicative to the client’s process.
• Assist Unit manager in providing intervention at the U-turn Transitional Homes
• Contribute to program development and training of staff as and when needed
• Complete required data capturing, including service instances, client notes and progress reports
• Use and contribute to existing planning and record keeping systems to ensure continuous improvement of your areas of responsibility

Experience and Skills

• Qualified Occupational Therapist with up to date registration with HPCSA is essential
•  Driver’s Licence is essential
•  Experience in vocational rehab is beneficial
•  Experience in addiction care is beneficial
• Experience working in an Interdisciplinary team is beneficial
•  Strong administrative skills is essential
•  Professionalism is essential

Personal attributes

• Resourceful individual that is not easily flustered
•  Ability to self-motivate, and work with minimal supervision
•  Collaborative team player – concerned with the team success as well as individual performance
•  Emotionally mature individual
•  Problem solver who is open to change and able to take initiative
•  Willingness to learn and grow personally

Organisational Fit (where applicable)

•  If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
•  If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
•  Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Please note that applications without a letter of motivation will not be considered.

Background

U-turn is a rapidly growing non-profit that equips homeless people and communities with skills to overcome homelessness. We use an effective phased approach that includes rehabilitation, counselling, life-skills training and work placement. Over 80% of U-turn graduates remain sober, employed and housed.

The organisation is led by a motivated team of skilled professionals committed to ensuring that an effective life change pathway is accessible to every homeless person in South Africa.

Over the past three years, U-turn’s operations, staff and budget have grown by 350% as the organisation has transitioned from a single community based response into a national entity. U-turn is now one of the largest organisations responding to homelessness in South Africa and a recognized leader in the field, having won awards for innovation and advanced M&E practices.

This year U-turn launched a branch in Johannesburg, and we are planning to expand into at least four other cities over the next five years. We are currently engaged in high-level conversations in Cape Town and Johannesburg in the development of city-wide strategies to end homelessness.

The 2023 annual budget is R39m, 40% of which will be self-generated through U-turn’s social enterprises, the balance being raised in grants and donations. Based on the growth over the past three years, as well as current opportunities and plans, we expect continued growth of at least 40% annually.

The position

U-turn is looking for a Chief Communications Officer.

The ideal candidate will be a committed Christian with at least five years of management experience in fundraising and communications, and a thorough understanding of the non-profit sector.

The successful candidate will need to demonstrate a proven track record of visionary leadership; keeping up with trends, laws and relevant information; seeing new opportunities and breaking new ground.

Key areas of responsibility

• To develop and implement a communications strategy that:
• enables the organisation to function at a national scale, spanning multiple cities;
•  changes narratives about homelessness in the public arena; and influences local, provincial and national practice and policy;
• facilitates the growth of annual income from R36m to R100m over the next three years (approx. 40% per year).
• Oversee the creation of content and promotion through various platforms including website, newsletters, video,
• mainstream and social media
  Identify and create new donor / supporter leads.
• Develop and maintain important stakeholder relationships.
• Research funding opportunities and oversee the timeous writing / compilation and submission of funding proposals.

Experience and Skills

• The successful candidate should demonstrate a proven track record of:
• Leadership through rapid organisational growth up to a national scale,
• Successfully developing and implementing communication, marketing and fundraising strategies,
•  Developing high-functioning staff teams,
•  Innovation and success in securing new streams of funding,
•  Building international funding partnerships,
•  Effectiveness in increasing public awareness and engagement,
• Knowledge of relevant legislation and trends,
• Strong Christian commitment and involvement.

Personal attributes

• Resourceful individual that is not easily flustered
• Ability to self-motivate, and work with minimal supervision, and supervise a multidisciplinary team
• Collaborative team player – concerned with the team success as well as individual performance
• Emotionally mature individual
• Problem solver who is open to change and able to take initiative

Next Steps

Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

Service Centres

U-turns Service Centres provide services to people living on the streets, to prepare them for and to support them on a journey of change. This includes providing food and clothing, therapeutic and development based interventions, and providing recovery support for those struggling with substance abuse. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

Work-readiness program

The work-readiness department forms part of the Life Change Journey and is tasked with providing work-based rehabilitation and skills development training that prepares clients for graduation into the open labour marker and reintegration into community. One day a week, each client attends a training day where they access group therapy, counselling, and input using a specially designed curriculum. This cycle of learning and then application follows a graded approach and continues for as long as needed. It takes an average of 18 months. Case-managers coordinate the entire intervention programme for the clients and work in close-collaboration with the worksite managers.

The position

U-turn is looking for a Strategic Partnership and Communications Team Leader.

The ideal candidate will be a committed Christian with at least three years of management experience in fundraising and communications, and a thorough understanding of the non-profit sector. The successful candidate will need to demonstrate a proven track record of visionary leadership; keeping up with trends, laws and relevant information; seeing new opportunities and breaking new ground.

The 2022 annual budget is R24m, half of which is raised by the communications team. The team consists of six staff with skills that include: fundraising, content creation, graphic design, web development, social and mainstream media, and donor stewardship.

Key areas of responsibility

• Develop and oversee the implementation of U-turn’s communication and fundraising strategy.
• Line manage the stewardship & communications team
• Oversee the creation of content and promotion through various platforms including website, newsletters, video, mainstream and social media
• Identify and create new donor / supporter leads.
• Develop and maintain important stakeholder relationships.
• Research funding opportunities and oversee the timeous writing / compilation and submission of funding proposals.

Experience and Skills

• Leadership of staff and volunteers in an intercultural environment
• Ability to identify and maximise communication and funding opportunities
• Keeping up to date with trends, laws and relevant information
• Excellence in written and spoken communication
• Ability to manage and diffuse tension
• Public Speaking
• Networking
• Creativity
• Data-analysis
• Mainstream and social media
• Video and web development
• Driver’s license

Personal attributes

• Resourceful individual that is not easily flustered
• Ability to self-motivate, and work with minimal supervision, and supervise a multidisciplinary team
• Collaborative team player – concerned with the team success as well as individual performance
• Emotionally mature individual
• Problem solver who is open to change and able to take initiative
• Willingness to learn and grow personally

Next Steps

Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position

We are looking for a young, self-driven and ambitious Social Media Events Coordinator to join our interdisciplinary communications team. You will be ambitious and a self-starter who is driven by your Christian faith and a strong desire to empower people to walk a path out of homelessness.

This role will be two-fold and requires someone who can think fast and find solutions even faster.
You’re required to be both tactical (keep existing tasks/ objectives afloat) whilst managing off-the cuff tasks and small projects that run in the background. We plan for 3 to 6 months in advance as our key focus area, then apply innovation toward campaigns. You’ll need to be both firm and fluid to accommodate all the moving parts in your role. You’ll be expected to manage relations with part-time social media coordinator, volunteers, department heads/supervisors and Champions (formerly homeless clients)

You will be joining a Non-profit organization and practical ministry that is growing rapidly, with branches across Cape Town and Johannesburg. The work is fast-paced, challenging and well disseminated across media channels. It is an excellent opportunity to grow your knowledge and hone your skills while contributing to a profound and meaningful ministry.

Key areas of responsibility

Social Media

• Follow strategic Content plan
• Further develop content bucket (within team capacity & volunteer management)
• Manage and follow-up the day-to-day handling of all social media channels such as Facebook, Instagram, LinkedIn, TikTok
• Design in Canvas /Ai, creative storytelling, edit, schedule & publish daily content from Marketing team, PR, day-to-day per worksite of Champions.
•  Inspire challenges and activate larger team to participate.
•  Work as part of designers to ensure the content is informative and ethnically/culturally diverse and sensitive.
• Monitor SEO and user engagement and suggest content optimization.
• Communicate with industry professionals and influencers via social media to create a strong network.
•  Creative storytelling for posts or crafting captions, good social media writing goes beyond solid grammar and spelling.
• Stay up-to-date with the latest social media best practices and technologies.
•  Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook Insights
• Feedback once a week to direct line manager, measure the success of every social media campaign

Event Coordination

• Be a creative thinker as well as a practical implementer;
• Work collaboratively with manager, department heads, colleagues, volunteers, vendors
• Work with an ethnically and culturally diverse population;
• Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.
• Manage all event set-up, tear down, and follow-up processes.
• Maintain event budgets.
• Book venues, entertainers, photographers, and schedule speakers.
• Conduct final inspections on the day of the event to ensure everything adheres to the client’s standards.
• Event debrief with manager

Skillset

• Monday.com
•  META
• Canva
• Facebook (15 pages to oversee)
• Facebook/Insta (2 main pages to oversee)
• Facebook/Insta (3 Social Enterprise pages to oversee)
•  Good record-keeping and administrative skills
• Good time management, organization and planning skills

Personal attributes

• Resourceful individual that is not easily flustered
• Ability to self-motivate, and work with minimal supervision, and supervise a multidisciplinary team
• Collaborative team player – concerned with the team success as well as individual performance
• Emotionally mature individual
• Problem solver who is open to change and able to take initiative
• Willingness to learn and grow personally

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support
• and practicing recovery behaviour
• If employed as a Professional – affiliation with a professional board, continued personal
•  development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

Service Centres

U-turns Service Centres provide services to people living on the streets, to prepare them for and to support them on a journey of change. This includes providing food and clothing, therapeutic and development based interventions, and providing recovery support for those struggling with substance abuse. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

The position

U-turn is looking for a Social Worker to who will be working at our Muizenberg Service Centre. The position will require the successful candidate to supervise Auxiliary and Peer workers, managing a caseload of clients through the first 2 phases of the U-turn Life Change journey. This will include weekly case-discussions, Group work, Assessments, Individual sessions and referrals

The ideal candidate will be a committed Christian who has previous experience working within a multidisciplinary team, individual case management, facilitating group sessions and implementing long term individual development plans. An added advantage will be if you have experience working with people who have lived experience of overcoming homelessness. If you wish to use your skills and experience to make a difference, then consider applying for this full time position.

Key areas of responsibility

• Supervise Auxiliary and Peer workers working with homeless individuals preparing them for and supporting them on a Rehabilitation program.
•  Assess and refer clients to the Rehab Support program in collaboration with the Auxiliary and Peer workers.
• Provide specific Social Work intervention where necessary.
• Manage the Rehab Support program in collaboration with Auxiliary and Peer workers as well as the Service Centre manager.
• Complete relevant progress reports, client notes and service instances after each individual/group session.
• Build and maintain relationships with universities for student placement at U-turn with Social Work students. Provide supervision and oversight to these students conducting a placement at U-turn.
• Use and contribute to existing planning and record keeping systems to ensure continuous improvement of your areas of responsibility.

Experience and Skills

• Registered with SACSSP as a Social Worker (essential)
• A Valid Driver’s License (essential)
• At least five years’ experience and knowledge of the legislation pertaining to social work services (desirable)
• Previous experience of working with people experiencing homelessness (an added advantage)
• Previous experience working with addiction (and added advantage)
• Fluency in English (speaking Afrikaans will be an added advantage)
• Good interpersonal, written, and verbal communication skills including listening skills
• Good background and experience in Microsoft Office programs
• Managerial and leadership skills and experience
• Good record keeping and administrative skills
• Good time management, organization and planning skills

Personal attributes

• Resourceful individual that is not easily flustered
• Ability to self-motivate, and work with minimal supervision, and supervise a multidisciplinary team
• Collaborative team player – concerned with the team success as well as individual performance
• Emotionally mature individual
• Problem solver who is open to change and able to take initiative
• Willingness to learn and grow personally

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
• If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Please note that applications without a letter of motivation will not be considered.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Area Manager, the candidate will apply their retail skills to run our retails store in Maitland to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
• Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme.
•  Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and display.
•  Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
•  Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
•  Maintain, update, and enforce safety and security procedures.

Experience

•  Previous experience in the retail sector (essential)
• Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
• Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

•  Self-starter – high energy levels, able to self-direct their work to hit targets
• Enthusiastic and confident
•  Resourceful
•  Trustworthy – works with integrity
•  Good Listener – will challenge constructively and respond well to feedback

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
• If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Area Manager, the candidate will apply their retail skills to run our retails store in Maitland to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
• Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme.
•  Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and display.
•  Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
•  Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
•  Maintain, update, and enforce safety and security procedures.

Experience

•  Previous experience in the retail sector (essential)
• Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
• Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

•  Self-starter – high energy levels, able to self-direct their work to hit targets
• Enthusiastic and confident
•  Resourceful
•  Trustworthy – works with integrity
•  Good Listener – will challenge constructively and respond well to feedback

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
• If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Area Manager, the candidate will apply their retail skills to run our retails store in Maitland to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
• Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme.
•  Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and display.
•  Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
•  Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
•  Maintain, update, and enforce safety and security procedures.

Experience

•  Previous experience in the retail sector (essential)
• Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
• Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

•  Self-starter – high energy levels, able to self-direct their work to hit targets
• Enthusiastic and confident
•  Resourceful
•  Trustworthy – works with integrity
•  Good Listener – will challenge constructively and respond well to feedback

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
• If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Operations Manager, the candidate will apply their retail skills to run our retails store in Parow to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
•  Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme
• Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and displays
• Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
• Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
•  Maintain, update, and enforce safety and security procedures.

Experience

• Previous experience in the retail sector (essential)
• Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
•  Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

• Self-starter – high energy levels, able to self-direct their work to hit targets.
• Enthusiastic and confident
• Resourceful
• Trustworthy – works with integrity
•  Good Listener – will challenge constructively and respond well to feedback

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Operations Manager, the candidate will apply their retail skills to run our retails store in Parow to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
• Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme.
•  Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and displays
• Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
• Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
• Maintain, update, and enforce safety and security procedures.

Experience

• Previous experience in the retail sector (essential)
•  Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
• Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

• Self-starter – high energy levels, able to self-direct their work to hit targets
• Enthusiastic and confident
• Resourceful
• Trustworthy – works with integrity
• Good Listener – will challenge constructively and respond well to feedback

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Area Manager, the candidate will apply their retail skills to run our retails store in Maitland to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
• Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme.
•  Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and display.
•  Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
•  Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
•  Maintain, update, and enforce safety and security procedures.

Experience

•  Previous experience in the retail sector (essential)
• Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
• Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

•  Self-starter – high energy levels, able to self-direct their work to hit targets
• Enthusiastic and confident
•  Resourceful
•  Trustworthy – works with integrity
•  Good Listener – will challenge constructively and respond well to feedback

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
• If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.