Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position

We are looking for a young, self-driven and ambitious Social Media Events Coordinator to join our interdisciplinary communications team. You will be ambitious and a self-starter who is driven by your Christian faith and a strong desire to empower people to walk a path out of homelessness.

This role will be two-fold and requires someone who can think fast and find solutions even faster.
You’re required to be both tactical (keep existing tasks/ objectives afloat) whilst managing off-the cuff tasks and small projects that run in the background. We plan for 3 to 6 months in advance as our key focus area, then apply innovation toward campaigns. You’ll need to be both firm and fluid to accommodate all the moving parts in your role. You’ll be expected to manage relations with part-time social media coordinator, volunteers, department heads/supervisors and Champions (formerly homeless clients)

You will be joining a Non-profit organization and practical ministry that is growing rapidly, with branches across Cape Town and Johannesburg. The work is fast-paced, challenging and well disseminated across media channels. It is an excellent opportunity to grow your knowledge and hone your skills while contributing to a profound and meaningful ministry.

Key areas of responsibility

Social Media

• Follow strategic Content plan
• Further develop content bucket (within team capacity & volunteer management)
• Manage and follow-up the day-to-day handling of all social media channels such as Facebook, Instagram, LinkedIn, TikTok
• Design in Canvas /Ai, creative storytelling, edit, schedule & publish daily content from Marketing team, PR, day-to-day per worksite of Champions.
•  Inspire challenges and activate larger team to participate.
•  Work as part of designers to ensure the content is informative and ethnically/culturally diverse and sensitive.
• Monitor SEO and user engagement and suggest content optimization.
• Communicate with industry professionals and influencers via social media to create a strong network.
•  Creative storytelling for posts or crafting captions, good social media writing goes beyond solid grammar and spelling.
• Stay up-to-date with the latest social media best practices and technologies.
•  Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook Insights
• Feedback once a week to direct line manager, measure the success of every social media campaign

Event Coordination

• Be a creative thinker as well as a practical implementer;
• Work collaboratively with manager, department heads, colleagues, volunteers, vendors
• Work with an ethnically and culturally diverse population;
• Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.
• Manage all event set-up, tear down, and follow-up processes.
• Maintain event budgets.
• Book venues, entertainers, photographers, and schedule speakers.
• Conduct final inspections on the day of the event to ensure everything adheres to the client’s standards.
• Event debrief with manager

Skillset

• Monday.com
•  META
• Canva
• Facebook (15 pages to oversee)
• Facebook/Insta (2 main pages to oversee)
• Facebook/Insta (3 Social Enterprise pages to oversee)
•  Good record-keeping and administrative skills
• Good time management, organization and planning skills

Personal attributes

• Resourceful individual that is not easily flustered
• Ability to self-motivate, and work with minimal supervision, and supervise a multidisciplinary team
• Collaborative team player – concerned with the team success as well as individual performance
• Emotionally mature individual
• Problem solver who is open to change and able to take initiative
• Willingness to learn and grow personally

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support
• and practicing recovery behaviour
• If employed as a Professional – affiliation with a professional board, continued personal
•  development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Area Manager, the candidate will apply their retail skills to run our retails store in Maitland to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
• Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme.
•  Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and display.
•  Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
•  Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
•  Maintain, update, and enforce safety and security procedures.

Experience

•  Previous experience in the retail sector (essential)
• Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
• Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

•  Self-starter – high energy levels, able to self-direct their work to hit targets
• Enthusiastic and confident
•  Resourceful
•  Trustworthy – works with integrity
•  Good Listener – will challenge constructively and respond well to feedback

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
• If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training and work placement in one of our social enterprises. This allows candidates to test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Area Manager, the candidate will apply their retail skills to run our retails store in Maitland to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
• Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme.
•  Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and display.
•  Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
•  Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
•  Maintain, update, and enforce safety and security procedures.

Experience

•  Previous experience in the retail sector (essential)
• Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
• Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

•  Self-starter – high energy levels, able to self-direct their work to hit targets
• Enthusiastic and confident
•  Resourceful
•  Trustworthy – works with integrity
•  Good Listener – will challenge constructively and respond well to feedback

Organisational Fit (where applicable)

• If in Recovery – actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour
• If employed as a Professional – affiliation with professional board, continued personal development and accessing supervision
• Gospel orientation – connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Operations Manager, the candidate will apply their retail skills to run our retails store in Parow to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
•  Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme
• Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and displays
• Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
• Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
•  Maintain, update, and enforce safety and security procedures.

Experience

• Previous experience in the retail sector (essential)
• Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
•  Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

• Self-starter – high energy levels, able to self-direct their work to hit targets.
• Enthusiastic and confident
• Resourceful
• Trustworthy – works with integrity
•  Good Listener – will challenge constructively and respond well to feedback

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position – retail with purpose

There is an opportunity for a person with strong retail skills and experience to join the U-turn team as Shop Manager thus giving them the opportunity to apply their professional retail skills in a development setting.

Reporting directly to the Retail Operations Manager, the candidate will apply their retail skills to run our retails store in Parow to grow sales and profitability. At the same time, the person will be managing a team of sales assistants who were formerly homeless and are currently on the U-turn work- rehabilitation programme.

The ideal candidate is someone who is happy to work in an organization with strong Christian motivations, displays a passion to see people grow (i.e. to work developmentally) and is excellent at customer service. This is a full time position.

Key areas of responsibility

• Manage a U-turn charity store to meet sales targets, including motivating staff to do so.
• Provide excellent customer service, dealing effectively with complaints and queries, and encouraging customers to join the U-turn loyalty programme.
•  Ensure cash and stock handling at the store is done as per instructions
• Preparing promotional materials and displays
• Ensure the store is a therapeutic space for those on the U-turn Life Change Programme.
• Provide training for and day to day management of store assistants, including task allocation, leave days, adherence to the disciplinary code, and supporting the unique growth journey of each person.
• Maintain, update, and enforce safety and security procedures.

Experience

• Previous experience in the retail sector (essential)
•  Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable)

Skills

• Excellent communication skills – verbal and written
• Well-developed interpersonal skills
• Excellent organisational skills and ability to prioritise
• A collaborative team player – concerned with the team success as well as individual performance
• Ability to motivate, coach and develop people
• Commercial awareness

Personal Attributes

• Self-starter – high energy levels, able to self-direct their work to hit targets
• Enthusiastic and confident
• Resourceful
• Trustworthy – works with integrity
• Good Listener – will challenge constructively and respond well to feedback

Next Steps

Candidates interested in this position should apply to recruitment@homeless.org.za. You must include a CV and a letter of motivation as part of the application plus a photo of yourself. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will NOT be considered. Should you not have heard from us within 2 weeks, please consider your application unsuccessful.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

The position

The Secondary House Manager (house parent) will assist in overseeing the day to day running of a house in Observatory, Cape Town when the Primary House parents or off duty. This house provides affordable accommodation for up to 14 men enrolled on our Work Readiness Program. This position is ideal for an individual who are committed Christian, wants to grow in discipleship and has a heart for helping the poorest and most marginalized of our City. The successful candidate will have to live on the property during the days that he/she is on duty.

Key areas of responsibility

● Where possible, assist houseparents in screening new applicants
● Manage the day to day running of the property when on duty, ensuring it is well looked after and ensuring house rules are adhered to in a fair but consistent manner.
● Key point of contact for the residents include the provision of discipleship support, inducting new residents into the property, assisting with problem solving and conflict management where required.
● Oversee menu planning, meal prep and clearing up and ensuring there is sufficient food and consumables (e.g. cleaning products, toilet paper etc)
● Work closely with relevant U-turn staff including Case Managers and the Building and
Logistics Manager.
● Develop and maintaining a good relationship with the neighbours and the community
● Oversee/run evening activities and assist Houseparent’s with coordinating volunteers who are coming in to support with activities and house operations.
● Ensure relevant data is captured in Salesforce
Attributes, skills and experience
● Experience working with homeless people (desirable)
● Experience in Christian discipleship (desirable)
● Computer literate – Word, Excel, Internet, Email (essential)
● Driver’s license
● Well-developed analysis and decision making skills
● Good, efficient communication and active listening skills
● Strong leadership and facilitation skills
● Excellence in time management & prioritization skills and able to instruct others in such
skills
● A resourceful individual that takes initiative and is not easily flustered
● A problem solver who is open to change and innovation
● Willingness to learn and grow personally
● A heart for servant leadership with a sense of openness, honesty and willingness. An enthusiastic person who is devoted to South Africa and wants to use their skills and experience
to make a meaningful difference

Next Steps

Candidates interested in this position must submit a letter of motivation and CV to
recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required attributes,
skills and experience outlined above.

Applications without a letter of motivation will NOT be considered.

Background

U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness we operate a phased rehabilitation programme that gives individuals new ways of thinking (via Substance abuse rehab, direct training and Occupational Therapy) as well as work places (offered in our social enterprises) where candidates can test and apply the training they’ve received. In the process, the programme inculcates a healthy work ethic, furnish modern job skills and give 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 83% long term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

Service Centres

U-turns Service Centres provide services to people living on the streets, to prepare them for and to support them on a journey of change. This includes providing food and clothing, therapeutic and development based interventions, and providing recovery support for those struggling with substance
abuse. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

The position

U-turn is looking for a Social Axillary Worker who will be working at Parow Centre of Hope in
partnership with MES. The position will require the successful candidate to work under the supervision of a Social Worker managing a caseload of clients through the first 2 phases of the U-turn Life Change journey and assisting with referral of clients who are ready to the 3rd phase Work Readiness program.
This will include weekly case-discussions with the Social Worker, Group work, Assessments, Individual sessions and referrals.
The ideal candidate will be a committed Christian who has previous experience working within a multidisciplinary team, individual case management, facilitating group sessions and implementing long term individual development plans. An added advantage will be if you have experience working
with people who have lived experience of overcoming homelessness. If you wish to use your skills and experience to make a difference, then consider applying for this full time position.

Key areas of responsibility

• Outreach to homeless individuals on the street, encouraging them that change is possible.
• Form supportive and accountable relationships with homeless individuals, referring them to relevant services within U-turn.
• Discuss cases with the Social Worker and get input regarding relevant referrals.
• Accompany clients on relevant referrals and assist with accessing the necessary support services.
• Assist with service delivery at the service centre, purposefully engaging those on the earlier phases of the journey.
• Complete base-line assessment with new clients.
• Complete relevant progress reports, client notes and service instances after each
  individual/group session.
• Use and contribute to existing planning and record keeping systems to ensure continuous improvement of your areas of responsibility.

Experience and Skills

• Registered with SACSSP as a Social Auxiliary Worker (essential)
• A Valid Driver’s License (essential)
• Previous experience of working with people experiencing homelessness (an added advantage)
• Previous experience working with addiction (and added advantage)
• Fluency in English (speaking Afrikaans will be an added advantage)
• Good interpersonal, written, and verbal communication skills including listening skills
• Good background and experience in Microsoft Office programs
• Managerial and leadership skills and experience
• Good record keeping and administrative skills
• Good time management, organization and planning skills

Personal attributes

• Resourceful individual that is not easily flustered
• Ability to self-motivate, and work with minimal supervision, and supervise a multidisciplinary
  team
• Collaborative team player – concerned with the team success as well as individual performance
• Emotionally mature individual
• Problem solver who is open to change and able to take initiative
• Willingness to learn and grow personally

Next Steps

Candidates interested in this position must submit a letter of motivation and CV to
recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above.

Please note that applications without a letter of motivation will not be considered.