Journey to the wholeness

1

The public helps us to reach street people by purchasing U-turn vouchers from resellers or from the U-Turn website, and handing these to street people who ask them for assistance.

2

The public helps us to reach street people by purchasing U-turn vouchers from resellers or from the U-Turn website, and handing these to street people who ask them for assistance.

3

The public that are too far from our service centre (ie anyone living outside of Rosebank to Wynberg) can donate vouchers to our service centre so that U-turn staff can “pay” street people who show up without a vouchers for participating in our programme. In this way, a donated voucher earns us 2 hours of contact with a person (1 hour to earn it, a 2nd hour to redeem it.)

4

Thanks to this contact, staff draws alongside street people and encourage them to participate in Drug and Alcohol rehab. Drug and Alcohol rehab is delivered by specialists partner organizations & U-Turn helps the individuals to access this service by sponsoring the accommodation and weekly train ticket. It normally takes 2-4 months to complete the drug and alcohol rehab and cost U-Turn R1200 per person per month.

5

As and when the individual graduates from the Drug and Alcohol rehab programme we try to offer individuals a space on our Life Change Programme. (at our charity shops, laundry or even the service centre) The latter involves weekly training in English, Computers, the bible and even Driving lessons. It also includes Occupational Therapy and ongoing exposure to work activities. This programme takes over 2 years to complete and by the end individuals have acquired significant new skills, self-confidence and work experience. We currently have capacity to engage 30 individuals in the programme & it is our stated ambition to grow this capacity to 100 positions in the next few years.

6

Individuals graduate from our programme when they secure open market employment. We seek to be in contact with graduates for 6 months beyond exit to monitor their long term outcome. We only count it a success if people have maintained their re-integration beyond the 6 month review period. If they relapse in this time, we try to bring them back onto the programme so that we might yet secure that stable, long term success.

Sam Vos Interviewed on Primemedia Broadcasting

U-Turn in numbers

U-turn’s services to individuals living on the street have shown not only a significant increase in numbers, but also in quality, providing a continuum of care always aimed at drawing individuals into a journey away from homelessness.

The Lord has blessed us by allowing our income to grow 9.9% compared to the 2015 income.

We are extremely grateful to everyone who values our work and underwrites the work through direct financial support. We could not do it without you! 

Self-generated income (SGI) comes largely from our charity shops and our software consulting (Salesforce.com). Very encouragingly, our self-generated income now sits at 48% of our turnover! It has taken years of painstaking work to get it to such a large percentage of our turnover. It is our stated ambition to grow our self-generated income to approximately 60-70% of our turnover.

Another development over which we rejoice is that, after 19 years of operation, we finally managed to secure funding from Government. We succeeded in securing funding from the Department of Economic Development and Tourism (DEDAT). They committed to pay the stipend for eight of our 30 participants for four out of the 24 months that they are on the U-Turn Life Change Programme. Even though these are “baby steps” of the true cost of rehabilitation, we are delighted that Government finally recognised the value of what we do at U-Turn.

Annual Reports
2007-2016

Annual Report Request

2007 - 2015 are available on request

U-Turn on the map

FAQ

Members of the public often ask us for advice on how to help homeless people in specific situations. The following list comprises some of the most common questions that we face as we try to help the homeless. We would value your feedback on any of these so that we can continue to sharpen our thinking and intervention programs.

Please note we have the contact details of over 200 organisations on our data base. This is therefore a very small subset of the organisations that we work with most closely:

  • Carpenter’s shop – street people accommodation and some training programs
  • Haven network – sheltered accommodation (14 shelters)
  • Drug and alcohol addiction amongst street people – Living Grace in Muizenberg
  • Drug and alcohol addiction amongst general public – Tafelsig Clinic, Mitchell’s plain
  • Learn to Earn, Khayalitsha – unemployment & vocational skills training
  • Street children in Wynberg – Badisa
  • Street children in City bowl – Homestead
  • Street people in northern suburbs of Cape Town – MES
  • The Ark – accommodation for street people (halfway between Cape Town & Somerset West)
  • Straatwerk – income opportunities for street people in Cape Town city bowl to Claremont (half day shifts paying approx. R48 per shift)
  • Street people services in Johannesburg – MES Joburg (Hillbrow)
  • Land invasion / antisocial behavior by street people – Wayne of Displaced Peoples Unit (Metro Police Cape Town)
  • Mental health services – best is to take a person to the psychiatric ward at Groote Schuur Hospital (if in Cape Town) for observation.If the person refuses to accompany you and poses danger of harm to self or others, a social worker can contact SAPS to have a person sectioned.

Please note we have the contact details of over 200 organisations on our data base. This is therefore a very small subset of the organisations that we work with most closely:

  • Carpenter’s shop – street people accommodation and some training programs
  • Haven network – sheltered accommodation (14 shelters)
  • Drug and alcohol addiction amongst street people – Living Grace in Muizenberg
  • Drug and alcohol addiction amongst general public – Tafelsig Clinic, Mitchell’s plain
  • Learn to Earn, Khayalitsha – unemployment & vocational skills training
  • Street children in Wynberg – Badisa
  • Street children in City bowl – Homestead
  • Street people in northern suburbs of Cape Town – MES
  • The Ark – accommodation for street people (halfway between Cape Town & Somerset West)
  • Straatwerk – income opportunities for street people in Cape Town city bowl to Claremont (half day shifts paying approx. R48 per shift)
  • Street people services in Johannesburg – MES Joburg (Hillbrow)
  • Land invasion / antisocial behavior by street people – Wayne of Displaced Peoples Unit (Metro Police Cape Town)
  • Mental health services – best is to take a person to the psychiatric ward at Groote Schuur Hospital (if in Cape Town) for observation.If the person refuses to accompany you and poses danger of harm to self or others, a social worker can contact SAPS to have a person sectioned.

We have all experienced the heartache of giving assistance to a person only to realize later that our best efforts actually just made things worse. Question is, how do you help in ways that will actually make a lasting difference? In trying to answer this we have really appreciated a model that was given in a book called When helping hurts”.

The model teaches us that there are three different types of help that we can give (relief, rehab and development) and these have very different characteristics and intended outcomes. We know that if we get it wrong we often do more harm than good. We are also very aware that to get it right is difficult yet to do nothing is inexcusable. Welcome to our world!

Having grappled with this since 2006, we are very happy to share some insights that we have picked up along the way so feel free to invite us (+27 21 674 6119) to interact with your small group / community group / work colleagues about good ways to help the poor or if you have the chance, read the book.

Yes, after 2 weeks they have to pay. Normally this is R10 per night if they are unemployed or R20-R40 per night if they are employed.

Please remember that if you want to pay for their accommodation, the best thing to do is to ask them their name and which haven they live in. Then call the haven and deposit the money into their account with the person’s name as reference for the deposit. That way if the person is not at the haven you’ll find out when you call and if they are, you’re certain that your money achieved the intended goal which was to pay for accommodation.

If they live near the city bowl encourage them to take up a shift at Straatwerk to pay for their own accommodation.